International Aid Charity UK (IAC UK) is committed to protecting any personal information that you may provide to us. Further, we recognise the importance of informing you how we treat information about you that we may receive from use of this website, as well as data collected elsewhere.
International Aid Charity UK (IAC UK) does not sell or lease personal information about you to any third-parties or for any use. We will provide a copy of all information we hold about you if you direct us to do so.
Who we are
IAC UK is a UK registered charitable company registered with the Charity Commission and Companies House.
Our registration details are:
Registered address: Kings Court, 17 School Road, Birmingham, B28 8JG
Registered Charity Number: 1192578
Charitable company registration number: 11960360
Phone number: +44(0)121 517 0511
Your rights regarding your data
Under GDPR regulations, which came into effect on the 25th of May 2018, individuals have been given specific rights regarding their personal data. These rights are:
The right to be informed: Individuals have the right to be informed about the collection and use of their personal data.
The right of access: Individuals have the right to access their personal data.
The right to rectification: Individuals have the right to have inaccurate personal data rectified, or completed if it is incomplete.
The right to erasure: Individuals to have personal data erased, but this is not absolute and only applies if not required for legal or similar purposes.
The right to restrict processing: Individuals have the right to request the restriction or suppression of their personal data. This is not an absolute right and only applies in certain circumstances. When the process is restricted, we will place your data in a suppression list to ensure it is no longer used.
The right to object: Individuals have an absolute right to stop their data being processed in certain circumstances, such as for direct marketing.
What personal data we collect and why we collect it
We may collect information about you from various means, depending on your interaction with us. This can include, but not limited to:
- Use of this website
- Donations you make via this website, phone, post or in person
- Fundraising event registrations
- If you contact us via email, phone, letter or through our website
- Job applications
- When you interact with us on our various social media platforms
The information we collect about you will only be relevant to the type of interaction we have with you. For example, if you have donated with us, we may collect your name, home address, email address and payment details.
Sensitive data is only collected when there is a clear reason. For example, we may need to know the status of your health if you have registered for a physically demanding fundraising event. In all other cases we do not collect or hold such data.
The information we collect is used to ensure you receive the best service possible from us. Your data can be used in a variety of ways, for example:
- Processing your donations
- Updates on appeals, events and project feedback
- Processing Gift Aid
- Confirmation of donations and event registrations
- To deal with queries and requests you make
- To personalise the donor experience we provide you
- To improve our website, services and projects
Consent to use your information
If you have given us explicit consent to use your personal data for marketing purposes, you always have the right to withdraw this consent at any time.
To withdraw your consent for any particular means of communication from us, please contact our team:
Telephone: +44(0)121 517 0511
If you do choose to withdraw consent, we will hold your data on a suppression list to ensure you are not contacted again.
Sharing your information
We will never sell or lease your data.
If you have given us consent to contact you for marketing, information sharing purposes or due to what we deem as a legitimate interest, we may share your information with third parties such as:
- Mailing houses if we are allowed to send you marketing material in the post
- Email and text message service providers if you have allowed us to contact you via those means
- HRMC if you have selected to give Gift Aid with your donations
- Payment processing providers if you have made a credit or debit transaction online, via the phone, post or in person
- Event organisers, airlines and hotels if you have registered for a fundraising event in the UK or abroad
- Law enforcement agencies if we receive a valid request
- Due diligence checks to ensure no one is using our services for criminal activities
- Websites and software providers for the purposes of providing you the services you require, as well as improving our service in general
Requesting information we hold about you
You can request the information we hold about you at any time by contacting our team. Please note it can take up to 30 days to receive this information.
Your account can be cancelled at any time by contacting our team.
How long we keep hold of your personal data and how do we keep it safe & secure
The length of time we keep data is dependent on the type of data it is but is generally only as long as necessary. Some data must be kept by law for a certain period. For example, information about donations eligible for Gift Aid must be kept for seven years to comply with HMRC regulations.
All personal data is stored in a separate database that is encrypted both in transit and at rest. Staff access to personal data is highly restricted and we regularly review our security processes to ensure we are following best practices.
Visiting our website
In general, you can visit this Site without telling us who you are or revealing any information about yourself. Our web server may collect the IP addresses, not the email addresses, of visitors. In addition, there are portions of this Site where we may need to collect personal information from you for a specific purpose, such as making a donation.
The information collected from you is stored in the form of cookies and may include your name, address, telephone, or email address.
You can find out more about cookies and how we use them below.
Cookies are small text files stored by your browser. They help websites to remember information about their users. This information often helps the site perform useful functions such as remembering which items have been added to your shopping cart. Cookies allow websites to remember your activity so they can recognise you when you use the site again in future and respond accordingly. This will mean you have a better, more personalised experience the next time you visit.
Cookies on our site are anonymous and do not contain any personal identifiable information.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.